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What Makes A good NDIS Support Worker

Updated: Nov 11


Two people in festive hats; woman smiling and posing with peace sign, man in a green hat. They're indoors with a photo on the wall.
Support Worker and NDIS Participant

When you think of a carer, what qualities come to mind? Patience? Compassion? The ability to multitask? While all these qualities are essential, they only scratch the surface of what it takes to be a good carer.


The first quality that comes to mind for a good carer is patience. This is important for a good reason! Caring for someone else can be tough and needs a lot of patience. There will be days when participants and caregivers may challenge each other. On those days, they will need deep patience and understanding of what the participant feels. Carers must handle difficult behaviors calmly and effectively. A good NDIS Support Worker can also manage their stress. This way, they won't take out their frustration on the people they care for.


Compassion and empathy are some other essential qualities for carers. A good carer should see the world from the person's view. They need to understand that person's needs and feelings. They should also be able to empathize with their participants challenges.


What Makes A good NDIS Support Worker. They may need to cook meals, help with personal hygiene, give medication, and offer emotional support – all at once! This can be challenging, but it's important that carers are able to prioritize and manage their time effectively.


The carer you choose will be one of your loved one's closest companions. They should treat them as family, and not just a paycheck.


The next time you are searching for the right fit, remember to ask the following questions:

  • What is the reason you got into this profession?

  • What is your favorite part of the job?

  • How do you handle difficult situations or challenging moments with your participants?

  • When have you gone above and beyond for a participant you were looking after?

  • Why should we hire you to care for our loved one?


Do not forget about your loved one! After you choose your top carers, let each of them meet your family member. They will spend a lot of time together! How they interact will be telling and helpful in deciding who to move forward with.


Caring for someone is a challenging but rewarding job. It requires patience, empathy, and hard work. If you are thinking about hiring a carer for your loved one, make sure they have these qualities first.

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